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One of the most common traps that humans can fall into is called the Fundamental Attribution Error. It can be avoided though. By following some simple steps, you can avoid falling into the trap and unintentionally damaging relationships along the way....

We are juggling so many balls in our lives, with everything that we are responsible for. Some of the balls are glass and some are rubber. It is important to distinguish between the two and prioritize the glass balls so they don't drop and break....

How are you planning ahead for the next chapter? After your public safety career? It is never too soon to start and in this video clip, Charlie uses the triathlon swimming technique of "sighting" as an analogy for preparing for that next step in your life....

As leaders, we can sometimes lose touch with the real work that is being done in our organizations. If we can find ways to "stay close to the work", we can make better, more informed decisions that benefit our people and our organizations overall. Watch the...

Trust. It is the currency of our daily life. We often don’t even think about how trust matters in the little things as well as big life decisions. We trust that someone pulling up to the stop sign will actually stop and not hit the...

As leaders, we are constantly facing decisions in both our personal and professional life. When you are making those decisions, are you basing them on "principle" or "preference"? Charlie shares some of his thoughts on the decision making process and how we, as leaders, can make...

In this video, Charlie provides a powerful email management tool and strategy to maximize your efficiency, while at the same time, considering the well-being of your team....

This is a message to the disengaged, the disenfranchised, the jaded and the cynical. It cannot feel good coming to work every day with this mindset. I wanted to share with you some questions you could ask yourself that may help you find your way...

I cannot believe it has been 5 years. Time flies when you're having fun. I have certainly had a lot of fun over the past five years building this business. I never would have dreamed we would be at this point. Reflecting back, I am...

The latest Chief Leadership Two-Minute Takeaway focuses on 'Ego Is The Enemy' by Ryan Holiday. This book is a great reference and contains some wonderful tips, tricks and advice that will help you become more efficient in your work and leadership. In this book, Ryan gives...